Privacy Policy

1. Introduction

VayuVPN, also referred to as “we,” “us,” or “our,” provides a mobile VPN application and related services. We are committed to protecting your privacy and handling your information responsibly.

This Privacy Policy applies to the VayuVPN app, our website, and related support or account services that link to or reference this policy.

2. Information We Collect

2.1 Information you provide

• Account information: such as your email address and account credentials when you create or use an account.
• Support communications: information you send when contacting us for help or reporting an issue.
• Subscription details: purchase verification data related to premium features through Google Play.

2.2 Information collected automatically

• Device and app information: device model, operating system version, app version, and basic technical identifiers.
• Connection and diagnostics data: selected server, connection state, session timing, error events, crash reports, and basic network troubleshooting signals.
• Usage information: limited feature interaction data needed to operate, secure, and improve the service.

2.3 Payment and billing

Payments are processed by Google Play. We do not receive or store your full payment card details. We may receive purchase tokens, subscription state, product identifiers, and related billing verification data.

3. How We Use Information

• To create and manage accounts.
• To establish and maintain VPN sessions.
• To verify subscriptions and enable premium access.
• To troubleshoot crashes, failed connections, and service reliability issues.
• To protect the service, prevent abuse, and enforce our terms.
• To comply with legal obligations where required.

4. VPN Traffic and Logs

VayuVPN is designed to encrypt internet traffic between your device and the VPN endpoint.

• We do not store or inspect the contents of your encrypted browsing traffic.
• We do not store browsing history or the contents of websites you access through the VPN tunnel.
• We may process limited operational connection metadata such as server selection, connection success or failure, timestamps, and basic load or error information to run the service.

5. Sharing of Information

We do not sell your personal information.

We may share limited information only in the following situations:

• Service providers: with vendors that support app infrastructure, crash reporting, analytics, notifications, or billing verification.
• Google Play services: for billing, subscription verification, and platform operations.
• Advertising partners: if ads are shown in the app, limited advertising-related data may be processed by Google AdMob in accordance with their policies.
• Legal requirements: if disclosure is required by law, regulation, legal process, or valid government request.
• Protection of rights: when necessary to prevent fraud, abuse, security threats, or harm to users or the service.

6. Data Retention

• Account data: retained while your account remains active, unless a longer period is required by law.
• Operational session metadata: retained for a limited period needed for reliability and troubleshooting.
• Crash and diagnostic records: retained only as long as reasonably necessary to investigate and fix issues.
• Purchase and subscription records: retained as needed for billing verification, tax, fraud prevention, and subscription support.

7. Security

We use reasonable technical and organizational measures to protect information, including encrypted connections, access controls, credential protection, and secure storage practices where appropriate.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• request access to certain personal information we hold about you,
• request correction of inaccurate information,
• request deletion of your account and related data, subject to legal or operational exceptions,
• manage advertising or analytics preferences where available, and
• contact us with privacy questions or complaints.

9. Children’s Privacy

VayuVPN is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child in violation of applicable law, we will take steps to delete it.

10. International Transfers

Your information may be processed in countries other than the one in which you live. Where required, we take steps intended to provide appropriate safeguards for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page. Your continued use of VayuVPN after an updated policy becomes effective means the updated policy will apply.

12. Contact Us

If you have privacy questions, requests, or complaints, you can contact us at:

• Email: privacy@brixial.com
• Company: Brixial